Privacy Policy
This Privacy Policy was last updated on 28 September 2025.
This Privacy Policy describes what personal information VirtGold may collect, why it is collected, and how it is used to deliver marketplace services.
Personal information may be collected when you create an account, submit an order, communicate with support, verify identity, or interact with the website's checkout and delivery systems.
Information We Collect
- Contact details such as email address and account identifiers.
- Order details, transaction history, selected server or platform information, and delivery instructions.
- Technical and security data such as device details, IP address, login activity, and fraud-prevention signals.
How We Use Information
VirtGold uses personal information to process transactions, deliver orders, communicate about support or disputes, manage risk, and maintain platform security.
Information may also be used to improve site reliability, diagnose service issues, and meet regulatory or payment-compliance obligations.
Retention and Rights
VirtGold retains information only for as long as reasonably necessary for service delivery, fraud review, dispute handling, legal compliance, or legitimate operational needs.
Users may contact support to request access, correction, or deletion review for eligible information, subject to security, payment, and legal record-keeping requirements.
Company Info
This website is owned and operated by
VirtGold FZ-LLC
VirtGold FZ-LLC is licensed as a Free Zone Limited Liability Company with Ras Al Khaimah Economic Zone Authority. The business and support details below are provided so users have a clear point of contact for compliance, legal, and transaction questions.
REGISTRATION NO. 0000004053357
Address:
FDCW2355
Compass Building
Al Shohada Road
AL Hamra Industrial Zone-FZ
Ras Al Khaimah, United Arab Emirates
Contact for support
Sales@virtgold.com
